Policies

Shipping and Return Policy

You are responsible for all shipping costs related to your order unless otherwise specified. Pieces will be shipped using USPS and an appropriate amount of insurance will be added to each order. If a piece arrives broken, please contact me as soon as possible to so we can resolve the issue. Each piece is carefully hand packaged to hopefully avoid this! If you decide you want to return the piece for whatever reason, we ask that you carefully repackage the piece in a manner similar to which you received it. You will be responsible for covering the cost of the return shipping. Once we have received the piece you will be refunded the price of your purchase. 

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to livelyceramics.com and Lively Ceramics LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Lively Ceramics LLC include livelyceramics.com and Lively Ceramics. The Lively Ceramics website is an e-commerce site. By using livelyceramics.com, you consent to the data practices described in this statement. 

Collection of your Personal Information: In order to better provide you with products and services offered on our Site, Lively Ceramics may collect personally identifiable information, such as your; first and last name, mailing address, E-mail address, and phone number. 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include; registering for an account on our site, entering a sweepstakes or contest sponsored by us or one of our partners, signing up for special offers from selected third parties, sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non- personal information in the future. 

Use of your Personal Information: Lively Ceramics collects and uses your personal information to operate its website and deliver the services/products you have requested. Lively Ceramics may also use your personally identifiable information to inform you of other products or services available from Lively Ceramics and its affiliates. 

Sharing Information with Third Parties: Lively Ceramics does not sell, rent or lease its customer lists to third parties. Lively Ceramics may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Lively Ceramics, and they are required to maintain confidentiality of your information. Lively Ceramics may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to; conform to the edicts of the law or comply with legal process served on Lively Ceramics or the sire, protect and defend the rights or property of Lively Ceramics, and/or act under exigent circumstances to protect the personal safety of users of livelyceramics.com, or the public. 

Tracking User Behavior: Lively Ceramics may keep track of the websites and pages our users visit within livelyceramics.com, in order to determine what Lively ceramics services and products are most popular. This data is used to deliver customized content and advertising within Lively Ceramics to customers whose behavior indicates that they are interested in a  particular subject area. 

Automatically Collected Information: Information about your computer hardware may be automatically collected by livelyceramics.com. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, and to provide general statistics regarding the use of Lively Ceramics website. 

Use of Cookies: The Lively Ceramics website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Lively Ceramics pages, or register with Lively Ceramics site or services, a cookie helps Lively Ceramics to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Lively Ceramics website, the information you previously provided can be retrieved, so you can easily use the Lively Ceramics features that you customized. 

Links: This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

Right to Deletion: Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: delete your personal information from our records, and direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of anoher consumer to exercise his or her right of free speech, or exercise another right provided for by law; comply with the California Electronic Communication Privacy Act; engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; comply with an existing legal obligation; or otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 

Children Under Thirteen: Lively Ceramics does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

E-mail Communications: From time to time, Lively Ceramics may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from Lively Ceramics, you may opt out of such communications by replying stop or clicking unsubscribe. 

External Data Storage Sites: we may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement: Lively Ceramics reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your; acknowledgment of the modified Privacy Policy, and agreement to abide and be bound by that Policy. 

Contact Information: Lively Ceramics welcomes your questions or comments regarding this Statement of Privacy. If you believe Lively Ceramics has not adhered to this statement, please contact us at terencelivelyceramics@gmail.com

Effective as of December 03/2020